Macy’s to Close 66 Stores in 2025: What This Means for Customers, Employees, and Communities

A vintage "Sorry We're Closed" sign on a glass door reflects street view outside.

Macy’s, the beloved American department store chain, is embarking on a significant transformation in 2025 by closing 66 underperforming locations across 22 states. This decision is part of the retailer’s “Bold New Chapter” strategy, aimed at reshaping its business to thrive in today’s competitive retail landscape. Here’s everything you need to know about these closures, their impact, and what lies ahead for Macy’s.


Key Details About the Store Closures

The affected stores are located in major states, including California, New York, Florida, and Texas. Some prominent locations slated for closure include:

  • California: Corte Madera, Newark, and San Mateo’s furniture gallery.
  • New York: Brooklyn, the Bronx, and Staten Island.
  • Texas: Dallas and Houston.

The closures are expected to be completed within the first quarter of 2025, with clearance sales already underway at many locations.


Why Macy’s Is Closing These Stores

Macy’s has struggled to maintain profitability at some locations due to a shift in consumer preferences, the rise of online shopping, and stiff competition from discount retailers. By reducing its brick-and-mortar footprint, the company aims to:

  • Streamline operations.
  • Reduce overhead costs.
  • Focus resources on more profitable locations and e-commerce platforms.

The Impact on Employees and Communities

While Macy’s has not disclosed the exact number of employees affected, closures often result in job losses. These employees may be offered severance packages or opportunities to transfer to other locations, though details remain scarce.

For communities, the closures could mean a decrease in foot traffic to shopping centers, potentially impacting neighboring businesses and altering local economies.


A smiling woman in casual wear delivering packages indoors, showcasing convenience and service.

What’s Next for Macy’s?

Despite the downsizing, Macy’s is not backing down from its goal to remain a key player in the retail industry. The company plans to:

  1. Retain and enhance existing stores: Macy’s will continue operating about 350 stores nationwide.
  2. Expand other brands: Its Bloomingdale’s and Bluemercury chains are set to grow, with around 30 new Bluemercury locations planned.
  3. Open small-format stores: These stores will offer curated selections to meet the needs of modern shoppers.
  4. Invest in digital transformation: Macy’s is doubling down on its e-commerce platform to serve the growing number of online shoppers.

What This Means for Shoppers

For loyal Macy’s customers, the closures mean some locations will no longer be accessible. However, the retailer’s robust online platform and smaller, localized stores aim to fill this gap. Clearance sales at the closing stores also provide opportunities for shoppers to snag deals before the stores shut their doors.


Young female worker sealing cardboard boxes in an indoor warehouse setting.

Frequently Asked Questions (FAQs)

1. Why is Macy’s closing so many stores?

Macy’s is streamlining its operations to focus on profitable locations and adapt to changing consumer shopping habits, particularly the shift toward online retail.

2. Will employees lose their jobs?

Job losses are expected, although Macy’s may offer severance or relocation opportunities to affected employees.

3. How can I find out if my local Macy’s is closing?

Macy’s has released a list of the 66 stores set to close. Customers are encouraged to check online or contact their local store for confirmation.

4. What’s Macy’s strategy for the future?

Macy’s aims to grow its Bloomingdale’s and Bluemercury brands, introduce more small-format stores, and enhance its e-commerce platform to cater to modern shoppers.

5. Are there any sales at the closing stores?

Yes, clearance sales are already underway at many of the closing locations, offering discounts on a variety of items.


As Macy’s embarks on this major transformation, the retailer’s focus remains on delivering value and convenience to its customers while navigating the challenges of the evolving retail industry. Whether shopping in-store or online, customers can expect a modernized Macy’s experience in the years to come.

Sources CNN

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